Virtual Assistant – Scheduler (Home Care Experience Required)
Friendly Faces Senior Care
Full-time
Remote
About the Role
We are seeking an experienced Virtual Scheduler to support a private-pay, non-medical in-home care agency. This role is ideal for a detail-oriented VA who understands the fast pace of home care scheduling and can confidently communicate with caregivers and clients.
Required Experience
- 1–2 years of experience working with a private-pay in-home care agency
- Hands-on scheduling experience in a home care environment
- Prior use of WellSky (ClearCare) preferred
- Strong understanding of caregiver availability, shift coverage, and call-outs
Key Responsibilities
- Schedule and manage caregiver shifts
- Handle call-outs, last-minute changes, and coverage needs
- Communicate professionally with caregivers and clients
- Maintain accurate schedules and documentation in scheduling software
- Support day-to-day operational needs related to scheduling
Required Skills
- Experience using WellSky / ClearCare (preferred)
- Strong verbal and written English communication
- Highly organized and detail-oriented
- Ability to work independently and follow processes
- Reliable internet connection and quiet work environment
Why Work With Us
- Stable, ongoing remote work
- Supportive team and clear expectations
- Opportunity to work with U.S.-based home care agencies
- Potential for long-term placement with the right fit