V104- Legal Intake and Client Conversion Assistant

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Join Job Duck as a Legal Intake and Client Conversion Assistant and become the welcoming voice for prospective clients seeking compassionate legal guidance. In this pivotal role, you’ll be the first point of contact, guiding individuals through their initial steps with professionalism and care.

You’ll manage incoming calls, coordinate consultations, and ensure all client information is accurately captured and organized using Clio Grow and Clio Manage. This position is ideal for someone who thrives in a client-facing role, enjoys structured processes, and is committed to delivering exceptional service with a warm, upbeat attitude. If you’re detail-oriented, eager to grow, and passionate about helping others, this is a meaningful opportunity to make a daily impact.

• Monthly Salary: 1150 to 1220 USD

Responsibilities include, but are not limited to:

• Follow up with leads to ensure conversion and engagement

• Manage and respond to online consultation requests

• Coordinate and schedule initial consultations

• Serve as the primary point of contact for new prospective clients

• Send appropriate forms and emails to prepare clients for consultations

• Enter client information into Clio Grow and Clio Manage accurately

• Answer and manage incoming calls professionally and empathetically

• Set up SharePoint folders to collect and organize client documents

• Maintain clear and respectful communication with clients and team members

• Provide referrals for leads outside the firm’s scope of practice

Requirements:

•Time Zone: Eastern Standard Time (EST US)
•Schedule: Monday to Friday, 8:00 AM to 5:00 PM EST
•Software:

Clio Grow

Clio Manage
SharePoint
 

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.