V104 - Collections & Sales Intake Assistant
Job DuckFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Collections & Sales Intake Assistant. In this role, you’ll be the backbone of daily operations, ensuring smooth communication, timely scheduling, and exceptional client service. You’ll manage emails, organize client folders, answer phones, and keep the practice running efficiently through proactive follow-up and attention to detail. This position is ideal for someone with a strong sales background who understands the urgency of converting leads and can confidently handle client collections. Highly organized and assertive professionals who thrive in fast-paced environments will excel in this role. If you’re motivated, analytical, and passionate about helping businesses succeed, this is your opportunity to make a meaningful impact every day.
Salary Range:1,150 - 1,220 US per month
Responsibilities include, but are not limited to:
Support overall practice operations with professionalism and discretion
Schedule all incoming leads promptly to ensure no opportunities are lost
Answer phones and provide professional client support
Manage follow-ups with potential clients and ensure consistent pipeline movement
Coordinate newsletters using provided templates and content
Manage and organize email inbox, billing emails, and filing into client folders
Manage calendar and ensure timely appointments
Support collections efforts by following up firmly and proactively with clients
Post content on social media platforms several times per week
Requirements:
Strong sales mindset with ability to convert leads
Detail-oriented with sharp analytical thinking
Assertive and confident in decision-making
Extroverted and ability to engage confidently
Highly organised with excellent time-management skills
Familiarity with social media management
Tools used:
• CRM: Practice Panther
• Microsoft Suite and OneDrive
• VoIP: RingCentral
• Email and Calendar: Outlook
Work Schedule: Monday-Friday
Expected call volumes: 16 -30 daily
Location: Remote Eastern Standard Time [EST]
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.