Assistant Manager Wavier Department

AdvanceCare Health Services, LLC is seeking an Assistant Manager of Waiver Services to help lead our Waiver Programs (DIDD, ECF, CLS) and ensure services are delivered with excellence, compliance, and compassion.

As the Assistant Manager, you’ll play a key role in program oversight, staff supervision, financial management, and regulatory compliance. This is an exciting opportunity to grow your leadership career while making a direct impact on the lives of individuals and families we serve.

To Qualify For This Position You Must Live Within One Hour Of Our Hermitage, TN Office.

This is a Full-time Hybrid remote position, you will come to the office 2 days each week. You must live within one hour or less driving time to our Hermitage, TN office. You must have a High-Speed Internet.

What You’ll Do

• Oversee daily program operations, ensuring compliance with all regulatory and accreditation standards.
• Supervise, support, and develop staff through coaching, evaluations, and professional development.
• Manage personnel needs including recruiting, hiring, training, and scheduling.
• Monitor billing, budgets, and financial reports to ensure fiscal responsibility.
• Review and maintain service recipient charts, reports, and documentation.
• Act as a liaison with regulatory bodies, social service agencies, and families/guardians.
• Promote quality improvement, safety, and a nurturing environment across all programs.
• Lead with integrity, communication, and collaboration to ensure continuity of care.

What We’re Looking For

• A degree in Human Services or related field.
• Minimum of 3 years of experience in the field, with at least 2 years in a supervisory or management role.
• Experience in budget management and human resources preferred.
• Strong interpersonal, written, and verbal communication skills.
• Flexibility to adjust to program needs and schedules.
• Valid driver’s license and reliable transportation required.

Physical Requirements

This role combines office-based work with some active, hands-on responsibilities. While much of your time will be spent sitting at a desk, you should be comfortable with physical activity, such as climbing stairs, moving, or lifting.

• Ability to sit for extended periods.
• Repetitive hand/wrist movements and fine motor skills.
• Lifting, carrying, bending, stooping, reaching overhead, pushing, and pulling.
• Must be able to climb stairs.
• Work often includes sitting, with periods of standing, walking, and lifting.

Why Join Us

• Be part of a mission-driven organization improving lives through quality care and support.
• Collaborative team environment with opportunities for professional growth.

You must be flexible and willing to work and learn on the fly! You should be comfortable with software and technology and be an organized person overall.

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing organization providing caregiving services to seniors and support to individuals with intellectual disabilities to allow them to continue to live in their homes throughout Tennessee. We are an equal opportunity employer and drug-free workplace.

Please respond to this ad with a resume and we will contact qualified applicants within two weeks of submission. Any submissions with no resume attached will not be considered.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and efforts required. Other duties may be assigned from time to time. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.